The Assembly Hall is committed to making events accessible to all guests, and we offer a number of services in order to fulfill this commitment.

Our staff will be happy to assist you with ushering, easy-access seating, large print programs, emergency medical assistance/first aid, and a variety of additional services.

For assistance at any time, please call us at (217) 333-5000, or visit our Customer Service window (during events) located next to Room 101 on the main concourse of the Assembly Hall.

Please notify us as early as possible with any accessibility requests so that we may prepare for your arrival.

We welcome you to the Assembly Hall and invite your comments on how we may better serve you.

SERVICES FOR GUESTS WITH DISABILITIES
Accessible Seating
Accessible seating is located throughout the facility in accordance with the Americans with Disabilities Act. Accessible seating is available on a first-come, first-served basis.

Animals
Animals are not permitted in the Assembly Hall. Exceptions include guide, sign and signal dogs to aid Guests with disabilities.

Assisted Listening Devices
Assisted Listening Devices are available upon request from the Customer Service Office, Room 101. A Photo ID is required as collateral for using the assisted listening device. The ID will be exchanged back for the device when returned.

Parking
Parking for those with disabilities is available in each of the four parking lot quadrants surrounding the Assembly Hall. The spaces are limited and available on a first-come, first-served basis.

Sign Interpreters
Sign interpreters are available upon request. Interpreters must be requested two weeks prior to the event. To request a sign interpreter, please call (217) 333-2923.